btbdt's Privacy Policy
Your personal information is completely safe at btbdt. This policy describes in detail how we collect, process, and protect your information.
Introduction and Applicability
btbdt ("we", "us", or "platform") provides a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains how btbdt collects, uses, stores, and discloses your personal information.
This Policy applies to the https://btbdt.cam website and all associated services. By registering with btbdt or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
btbdt collects only the information necessary to provide our services safely and effectively. Below is a description of the different types of information we collect:
Identity Information
- Full name
- Date of birth (for age verification)
- National ID or passport number
- Photo ID (when required)
Contact Information
- Email address
- Mobile number
- Residential address
- Communication preferences
Financial Information
- bKash, Nagad, or Rocket account number
- Bank account details (for withdrawals)
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address
- Device type and operating system
- Browser information
- Cookie and session data
- Login time and location data
Gaming Activity Information
- Play history and patterns
- Bet amounts and results
- Bonus usage information
- Game preferences and experience
Communication Information
- Conversations with customer support
- Records of complaints and requests
- Live chat history
- Email correspondence
Purpose of Data Use
btbdt uses collected information only for the following legitimate purposes:
| Purpose | Details | Legal Basis |
|---|---|---|
| Account Management | Registration, verification, and account maintenance | Performance of contract |
| Identity Verification | Age confirmation (21+) and KYC process | Legal obligation |
| Payment Processing | Processing deposits and withdrawals, fraud prevention | Performance of contract |
| Customer Support | Providing assistance, resolving complaints | Legitimate interest |
| Security | Prevention of fraud, money laundering, and abuse | Legal obligation |
| Responsible Gaming | Monitoring and supporting problematic gaming behavior | Legitimate interest |
| Service Improvement | Analyzing and improving user experience | Legitimate interest |
| Marketing | Sending relevant promotions and offers (with consent) | Consent |
Cookies and Tracking Technologies
The btbdt website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
Essential Cookies
These cookies are required for the core functionality of the website. Without them, login sessions, security verification, and payment processing would not be possible. These cookies cannot be disabled.
Performance Cookies
These cookies are used to monitor website performance and to understand which pages users visit most. Information is collected anonymously.
Functionality Cookies
These cookies are used to remember your preferences, language settings, and login information, so your experience is smoother on each visit.
Marketing Cookies
These cookies are used to show relevant promotions based on your interests. You can manage them through your browser settings.
Data Sharing and Disclosure
btbdt does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Provider Partners
With trusted third parties that help us operate our services (such as payment processors, data storage providers, and technology partners). These partners operate under strict confidentiality agreements and may use your information only for specified purposes.
Legal Authorities
Information may be disclosed in response to valid requests from law enforcement agencies or regulatory authorities in Bangladesh. We provide only the information that is legally required.
Fraud Prevention
Information may be shared with relevant authorities or specialist organizations to detect and prevent money laundering, fraud, or other illegal activities.
Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. You will be notified in advance in such cases.
Data Security Measures
btbdt uses industry-standard security technologies and practices to keep your personal information safe:
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption.
Firewall Protection
An advanced firewall system prevents unauthorized access.
Two-Factor Authentication
Two-step authentication is available for your account.
Regular Audits
Regular internal and external reviews of security measures are conducted.
Even so, transmitting information over the internet may not be completely secure. We make every effort to protect your information, but we cannot guarantee absolute security. Please also keep your account password confidential and log out on devices you are not using.
Data Retention Period
btbdt retains your information only for as long as necessary. The retention period depends on the type of information and its purpose:
Account Information
Account-related information is retained for as long as your account remains active. Even after account closure, certain information may be kept for a defined period to meet legal obligations.
Financial Transaction Records
All financial transaction records are retained for a minimum of five (5) years in accordance with legal and regulatory requirements.
Customer Support Communications
Records of customer support conversations are kept for a limited period to ensure service quality and for dispute resolution purposes.
Marketing Preferences
Even after you opt out of marketing communications, a record of that preference is retained to prevent unintended contact in the future.
Your Rights
As a user of btbdt, you have the following rights regarding your personal information:
Right to Access
You may request a copy of the personal information btbdt holds about you. We generally respond to such requests within 30 days.
Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected or updated.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may not be erasable if there is a legal obligation to retain it.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. You may request to stop marketing communications at any time.
Data Portability
You can request to receive your personal information in a structured, commonly used format.
Restrict Processing
In some cases you may want us to limit how we process your information, such as when there is a dispute about the accuracy of the data.
Protection of Minors
btbdt is for people aged 21 and above only. We do not knowingly collect any personal information from anyone under 21. Age verification is mandatory at the time of registration.
If we become aware that a minor is using our platform, we will immediately suspend that account and delete the associated data. If you believe a minor is using our platform, please notify us at [email protected].
International Data Transfers
Your information may be processed outside Bangladesh as required to operate the service. Countries to which data may be transferred may not have the same level of data protection as Bangladesh.
However, we ensure that appropriate safeguards — such as contractual clauses or data protection agreements — are applied to any international data transfer. All our international partners comply with strict data protection standards.
Policy Changes
btbdt may update this privacy policy from time to time. Changes will be communicated in the following ways:
- The updated policy will be published on the website and the "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification will be sent to your registered email address.
- Your continued use of the platform after any changes will be taken as acceptance of the updated policy.
- For major changes, at least 30 days' notice will be given before they take effect.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our privacy team is available 24/7 to assist you.
Contact by Email
For any privacy-related requests or complaints:
[email protected]
Contact via Live Chat
For quick support, use the 24/7 live chat on our website. Chat in Bengali — our team is always ready.
Read our policies for more information
Visit the pages below to learn more about all of btbdt's policies and terms.